This is ideal for a business that wants to share the burden of responding to consumer questions.Īn email sent to the shared address can be responded to by any member of the shared mailbox. Shared Mailbox: A shared mailbox is an inbox in which several persons may send and receive emails from the same address. User Mailbox: User mailboxes are Exchange mailboxes connected with individuals, with generally one mailbox per person.Įach user mailbox is connected with an Active Directory account, which allows the user access to the mailbox to send and receive email messages and schedule meetings and appointments. What Is the Difference Between a User Mailbox and a Shared Mailbox? This blog article will attempt to develop a knowledge of shared mailbox restrictions to assist customers in deciding whether to utilize a shared mailbox vs. Messages, calendar items, contacts, projects, documents, and other essential business data are generally stored in it. A mailbox assigned to an individual user in your Exchange organization is referred to as a user mailbox. Many users have queries about using shared mailboxes and User mailboxes.Ī Shared Mailbox is a mailbox that is not mainly connected with a single user and is typically designed to allow several users. Understanding the restrictions of shared mailboxes in Office 365 is critical for setting the proper expectations for consumers. In Exchange Online, shared mailboxes allow a group of users to access and send email from a single mailbox.
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